Services/Medical-tourism consultation AI for foreign patients
madAiDDemo
From an overseas patient's first message to hospital hand-off
Ties the work of one facilitation manager holding several messengers into one consultation rule. It asks about procedure of interest, schedule, and safety information, grades the lead, and hands off to the hospital once conditions are met.
CHAPTER 1
Service overview
Consultation is recruitment. Even when channels grow, the answer rules stay in one place.
Multi-layer consultation
Define stages, gates, and checklist items in a table and the consultation just runs.
Lead grading
Grades willingness to visit and answers concerns and objections.
Hand-off dossier
Organizes it into an internal document the hospital can read right away.
Interpreter matching Planned
Connects the interpreter demand that follows facilitation to a marketplace.
CHAPTER 2
Screen examples
Values filled in during consultation become the document handed to the hospital as they are.
Hi! How much is double eyelid surgery?
I'll first ask about your treatment history and preferred dates. Prices are given within the range set by the partner hospital.
First time. Next March, 5 days.
| Item | Content |
|---|---|
| Language · channel | English · messenger |
| Procedure of interest | Double eyelid (first procedure) |
| Visit schedule | March · 5th |
| Safety information | No medication · no allergies |
| Medical judgment | Hospital confirmation needed |
AI says only what is in the source documents. Whether treatment is possible and the final quote are up to the hospital.
This is an illustrative screen.
CHAPTER 3
The flow of work
Does not move to the next step while required information is missing.
- 01
Inquiry intake
Learns the channel and language context first.
- 02
Context and motivation
Builds rapport and hears the motivation to visit.
- 03
Procedure and safety information
Collects the area, history, and photos.
- 04
Lead grading
Grades the lead and answers only from source documents.
- 05
Hospital matching
Organizes the dossier and hands it to the hospital.
- 06
Schedule and aftercare
Tracks the Korea visit schedule and recovery after returning home.
CHAPTER 4
The line between AI and people
Medical judgment belongs to the hospital, promises to the ledger.
What AI does all the way
- First consultation and filling in checklist items
- Draft lead grade
- Organizing the hand-off dossier
- Procedure answers found in source documents
What people decide
- Whether a procedure is possible: the medical institution
- Quote confirmation: the medical institution
- Hand-off execution: the facilitation manager
- Taking over consultations that exceed the ask-back limit
This is at the demo stage; actual hospital integration and fee settlement are planned.